Email open rate
Once email's headline metric, now a number you cannot fully trust.
- Measures
- delivered emails opened
- Tracked by
- a tiny invisible pixel
- Inflated since
- Apple MPP, 2021
- Better signal
- click and conversion
Forms & parts of speech
How opens are counted and why they broke
Open tracking works by loading a tiny invisible image when the email is viewed. If the image loads, the open is recorded. That mechanism is the metric's whole foundation — and its weakness.
Apple Mail Privacy Protection, launched with iOS 15 in 2021, pre-loads that image for Apple Mail users whether or not they open the message. Those machine opens inflate the rate and make it unreliable as an engagement signal.
What to use instead
Open rate still has uses — sudden drops can flag deliverability problems, and relative comparisons within Apple-heavy lists are noisy but not useless. As an absolute engagement number, it is no longer trustworthy.
Shift the scoreboard downstream: click rate, click-to-open, conversions, and revenue per recipient measure real behaviour. Build segmentation and automation on clicks and purchases, not on opens that a privacy proxy may have faked.
Anchoring the campaign verdict on the inflated open rate would have declared a flat send a hit.
Benchmarks
Open-rate benchmarks published after iOS 15 are distorted by machine opens. Treat them with caution and lead with click and revenue metrics.
Ranges are illustrative; every published figure is cited from a named public source or labelled “RGM analysis.”
Synonyms & antonyms
Synonyms
Antonyms
Usage trends
Search interest for this term over the last five years:
Common questions
- Why are my email open rates so high since 2021?
- Apple Mail Privacy Protection pre-loads the tracking pixel for Apple Mail users, recording opens that did not happen. It inflates open rates and makes them unreliable.
- Is open rate still useful?
- As a rough deliverability tripwire and noisy relative signal, yes; as an absolute measure of engagement, no. Use clicks, conversions, and revenue per recipient instead.
- What replaces open rate?
- Click rate, click-to-open rate, and downstream conversion or revenue per recipient — behaviours a privacy proxy cannot fake.
Related tools & calculators
Resources & people to follow
- referenceApple — Mail Privacy Protection overview
- referenceKlaviyo — email benchmarks
Curated, non-competitor resources verified per term.