DTC Growth
RGM° · Training
Shopify Stack and Tech Architecture
The dominant DTC platform. Plans, capabilities, essential apps, headless, international, Plus, integrations.
Why Shopify dominates
Shopify is the dominant DTC ecommerce platform with millions of merchants. Its app ecosystem and out-of-the-box capabilities make it the default starting point for new DTC brands and the durable platform for most established ones.
Plans and pricing
| Plan | Use case |
|---|
| Basic ($39/mo) | New brands, low volume |
| Shopify ($105/mo) | Growing brands |
| Advanced ($399/mo) | Higher volume, more reporting |
| Shopify Plus ($2,300+/mo) | Enterprise; multi-currency, B2B, scripts, checkout customization |
Core capabilities
- Product catalog management.
- Inventory and orders.
- Multi-channel sales (online, POS, social).
- Checkout (Shop Pay, Apple Pay, Google Pay).
- Shipping integrations.
- Discount engine.
- Theme customization (Liquid templating).
- Basic analytics.
- Email marketing (light).
- Shopify Markets for international.
Essential apps
| Category | Common apps |
|---|
| Email/SMS | Klaviyo, Postscript, Attentive |
| Reviews | Yotpo, Stamped, Okendo, Junip |
| Subscriptions | Recharge, Stay AI, Bold, Skio |
| Loyalty | Smile.io, LoyaltyLion, Yotpo Loyalty |
| Upsell/cross-sell | Rebuy, Honeycomb, ReConvert |
| Search/filter | Boost, Klevu, Searchanise |
| Personalization | Klaviyo, Nosto, LimeSpot |
| Analytics | Lifetimely, Polar Analytics, Daasity |
| Page builder | Replo, Shogun, GemPages |
| Shipping | ShipBob, ShipStation, Easyship |
Headless commerce
- Shopify backend + custom frontend (Next.js, Hydrogen).
- Better performance and design flexibility.
- Higher engineering cost and complexity.
- Justified at scale or for highly differentiated UX.
- Shopify Hydrogen for native headless framework.
International expansion
- Shopify Markets for multi-currency, multi-language.
- Domain strategy: localized subdomains vs separate stores.
- Local payment methods per market.
- Tax and duty handling.
- Shipping zones and rates.
- Currency-specific pricing strategy.
Shopify Plus
- Higher transaction limits.
- Custom checkout (Shopify Functions, checkout extensibility).
- Shopify Scripts (deprecated but transitioning).
- B2B capabilities.
- Multi-store management.
- Dedicated launch engineer.
- Higher API limits.
- Wholesale channel.
Integration with broader stack
- Klaviyo for email/SMS (primary integration).
- Meta and Google Shopping product feeds.
- 3PL (warehouse and shipping).
- ERP integration (NetSuite, Shopify+).
- CRM integration where applicable.
- Customer support (Gorgias, Zendesk).
- Analytics (GA4, Triple Whale, Northbeam).
Advanced playbook
- Theme performance audit. Page speed affects conversion materially.
- Checkout optimization. Shopify Plus checkout extensibility for friction reduction.
- App rationalization. Apps accumulate; audit annually.
- Custom Shopify Functions. Discount logic, shipping rules, payment methods.
- B2B + DTC on same platform. Shopify Plus supports both.
- Headless evaluation. When complexity justifies; not for every brand.
- International readiness. Shopify Markets + local PSPs + tax setup.
- POS integration. Unified inventory online and in-store.
- Performance budgeting. JS budget; image budget; third-party script budget.
- Annual Shopify roadmap awareness. Platform features shift; adapt strategy.
Common mistakes
- App accumulation; theme bloat; slow checkout.
- Custom code without engineering ownership.
- Apps with overlapping features.
- Heavy theme customization on free themes; upgrade friction.
- Headless adopted prematurely.
- International launched without local payment methods.
- Shopify Plus signed without using Plus-only features.
- POS not integrated with online inventory.
- Custom checkout work pre-checkout-extensibility era.
- Performance optimization deferred.
- Tax setup incomplete.
- Currency strategy without local pricing.
Operating checklist
- Theme performance audited; page speed optimized
- App rationalization annually
- Klaviyo or equivalent email/SMS integration
- Review platform integrated
- Subscription mechanic if applicable
- Loyalty program integrated
- 3PL and shipping configured
- International strategy if scaling
- POS integrated if omnichannel
- Custom Shopify Functions where business logic demands
- Performance budget enforced
- Analytics integration with broader stack
Sources and further reading
- Shopify documentation and Help Center
- Shopify Plus Partners directory
- Common Thread Collective Shopify playbooks
- Web Smith, 2PM newsletter
- Modern Retail Shopify coverage
- Andrew Faris, CTC
- Storetasker, Underwaterpistol Shopify agencies
- Replo, Shogun headless platforms
- Klaviyo Shopify integration documentation
- Yotpo, Recharge integration guides
- Litmus + Shopify integration
- RGM Email Lifecycle Marketing series
Part of the DTC Growth series.