B2B SaaS Growth
RGM° · Training
Demand Generation
Demand creation vs lead gen. Strategy, channels, content engine, measurement, sales alignment.
Why demand gen is its own discipline
Demand gen evolved from lead gen as B2B buyers shifted to self-directed research. Modern demand gen creates demand (educates the market) rather than just capturing existing demand (running forms).
Demand gen vs lead gen
- Lead gen: Gated forms; lead volume metrics; sales-readiness focus.
- Demand gen: Ungated content; brand and market education; pipeline metrics.
- The shift: B2B buyers research before identifying themselves. Lead-gen forms surface 5% of interested buyers; demand creation reaches the other 95% who never fill out a form.
Demand creation strategy
- Define the market problem clearly.
- Educate on the problem before selling the solution.
- Multi-channel presence: content, social, podcast, paid, events.
- Build category authority over time.
- Capture demand at the right moment.
Demand gen channels
- SEO and content.
- Paid social (LinkedIn primarily for B2B).
- Podcast advertising and guesting.
- Industry events.
- Email newsletters.
- Webinars and virtual events.
- Community participation.
- Earned media and PR.
- Account-based for tier-1 targets.
Content as demand engine
- Original research and data.
- Industry frameworks.
- Customer stories with context.
- Educational content (not gated heavily).
- Founder/executive thought leadership.
- Podcast / video / written ecosystem.
- Newsletter as owned distribution.
Measurement
- Pipeline-influenced (touched by marketing).
- Pipeline-sourced (originated by marketing).
- Pipeline velocity.
- Brand search trend.
- Self-reported attribution ("how did you hear?").
- Closed-won influence.
- MQA-to-SQL-to-Win conversion.
Sales-marketing alignment
- Shared ICP and definitions.
- Documented SLAs.
- Joint pipeline review.
- Revenue ops integration.
- Compensation alignment.
- Quarterly strategic planning.
Advanced playbook
- Dark social attribution via self-report.
- Brand search as primary KPI alongside MQLs.
- Owned newsletter as compounding asset.
- Podcast or video show as long-form positioning.
- Original research annually.
- Customer marketing co-investment with CX.
- Account engagement scoring.
- ABM tier-1 high-touch programs.
- Sales enablement content production.
- Quarterly demand gen retrospective.
Common mistakes
- Lead-gen mindset; gating everything.
- MQL volume as primary KPI.
- No brand investment; only performance.
- Dark social ignored.
- Sales-marketing misaligned.
- Self-reported attribution skipped.
- Pipeline velocity ignored.
- Content scattered without authority strategy.
- No newsletter or owned channel.
- Trade-show heavy without digital balance.
Operating checklist
- Demand creation + demand capture both invested
- Pipeline-influenced and -sourced tracked
- Brand search trend monitored
- Self-reported attribution at conversion
- Owned newsletter / podcast / community
- Original research annually
- Sales-marketing alignment SLAs
- Account engagement scoring
- Quarterly retrospective
- Customer marketing partnership
Sources and further reading
- Refine Labs (Chris Walker) demand creation methodology
- SiriusDecisions / Forrester demand frameworks
- HubSpot demand gen research
- Drift conversational marketing
- 6sense, Demandbase ABM platforms
- Andrew Davis, "Brand Bowl"
- Reforge B2B curriculum
- Demand Gen Report
- MarketingProfs B2B Forum
- RGM Content Marketing series
- RGM ABM Mastery series
- Marketing Brew B2B coverage
Part of the B2B SaaS Growth series.